Web Hosting Bangladesh

WebHosting.com.bd doesnt just stop at providing you feature-rich quality web hosting service. We also provide you the best assistance to help you running your site smoothly.

When our competators just stop at providing you a personal email address in the form of technical support which is checked once a day or less, we follow a systematic approach in handeling all support issues.

On top of everything we maintain an extensive and regularly updated knowledge bace which answers most of the common and frequently asked questions. We also provide video tutorials showing how-to perform most of your hosting and email related tasks.

Our video tutorials and knowledge base gives instant answers to most of your questions.

Our support system also gives you live status of your services and service outage announcements so you know when there is a known issue on which we are already working on.

We have also developed troubleshooters that guide you with step-by-step process to solve common issues.

What if your question is still not answered? We have deployed a highly efficient ticket based issue tracking system in our sypport system. Ticket based support ensures that your issue is solved properly.

The system gives you access to all your ticket history and also makes them accessable to our support staffs for a better understanding and faster solution of your issue.

At WebHosting.com.bd support issued do not depend on the knowledge and availability of a single person. our advanced collabration tools allow any of our support staff to get a clear view of your issue at any point and use our collective knowledge to resolve your issue at the shortest possible time.

And what if its something beyond our knowledge? We have contracts with 3rd party server adminstration and support providers to help us if anything go beyond our knowledge.

Our support system is hosted on a totally diffrent network which means support will remain available even if our datacenter goes down. We maintain a dedicated high-end virtual private server just to host our support system.